Frequently Asked Questions
Find answers to your questions about villa management, pricing, guest services, and how we help maximise your rental income in Bali.
Our fee covers everything: guest bookings, marketing, housekeeping coordination, maintenance oversight, 24/7 guest support, and monthly reporting. No hidden costs.
Absolutely. There are no limits on owner stays. Just block your dates in advance and the villa is yours.
Monthly. You'll get a full breakdown of bookings, revenue, expenses, and occupancy. Plus real-time access to a dashboard and all expense receipts.
We review guest profiles, ratings, and communicate directly before confirming bookings. This helps us minimize problematic guests and set clear expectations upfront.
No. Most of our owners live overseas. That's the point—we handle everything on the ground so you don't have to.
We list your property across major platforms (Airbnb, Booking.com, VRBO, and direct bookings), manage all enquiries, vet guests, and handle check-ins and check-outs.
We use real-time market data, seasonal trends, and competitor analysis to optimize nightly rates—balancing occupancy with revenue.
We do. Our team conducts regular inspections and coordinates any repairs with trusted local contractors. You approve costs above a set threshold.
Direct bookings (best rates for you), Airbnb, Booking.com, VRBO, Agoda, Expedia, and Trip.com—depending on what suits your property.
Contact us for a property assessment. We'll walk through your villa, discuss your goals, and outline how we can help.
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